Topic 4. RSA strategies

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Topic overview

Presenter

Ben introduces this topic

This topic will give you a range of skills that will help you to comply with the requirements of the liquor laws. Listen to my introduction to find out what you’ll learn.

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Now it's time to put all that knowledge into practice. All your questions will be answered.

What do I have to do at work?

How do I stop people becoming intoxicated?

How do I know if a person is under 18?

How do I refuse service and have the patron leave the premises?

Learn the strategies and hear what the experts have to say about putting RSA into practice!

What you’ll find

In this topic you’ll look at role plays demonstrating best practice in RSA strategies. You’ll also hear from licensees about how RSA is typically applied by staff in the workplace.

food

refusing service

checking ID

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